B&R Food Services values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us, including through our website, phone, and messaging services.
1. Information We Collect
We may collect the following information when you interact with us:
• Name, business name, and contact information (phone number, email, address).
• Order details, account information, and payment details.
• Communication preferences and message history.
2. How We Use Your Information
Your information is used for legitimate business purposes, including:
• Processing and confirming orders.
• Sending account updates, delivery notifications, and customer care messages.
• Responding to customer inquiries and support requests.
• Maintaining accurate account and billing records.
We do not sell or share your personal information with third parties for marketing purposes.
3. Messaging Policy
Customers who provide their phone numbers consent to receive communications related to:
• Order confirmations and updates.
• Delivery notifications.
• Account status and billing reminders.
You may opt out at any time by replying STOP to text messages or contacting us directly.
4. Data Protection
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse.
5. Your Rights
You have the right to:
• Request access to the information we hold about you.
• Request corrections or updates to your information.
• Withdraw consent for communications.
6. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
B&R Food Services
Email: customerservices@brfood.us
Phone: +1 (323) 366-0887
